Privacy Policy

This Privacy Policy describes how Pawjazz ("we", "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our Shopify store.

Collecting Personal Information

When you visit our store, we collect certain information about your device, how you interact with the website, and information necessary to process your orders. We may also collect additional information if you contact us for customer support. Any information that can uniquely identify an individual is referred to as "Personal Information." Below are the types of information we collect and the reasons for collecting them.

Device Information

  • Examples of Personal Information collected: Browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and how you interact with the website.
  • Purpose of collection: To properly load the website, analyze visitor activity, and optimize our services.
  • Source of collection: Collected automatically through cookies, log files, web beacons, tags, and pixels.
  • Disclosure for business purposes: Shared with analytics and technical service providers.

Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
  • Purpose of collection: To process and fulfill your orders, including payment processing, order confirmation, shipping, and customer communication. We may also use this information for fraud prevention and personalized marketing (if you consent).
  • Source of collection: Collected directly from you.
  • Disclosure for business purposes: Shared with payment processors, shipping partners, and order fulfillment service providers.

Customer Support Information

  • Purpose of collection: To provide customer support and respond to inquiries.
  • Source of collection: Collected directly from you.

Minors

Our website is not intended for individuals under 13 years of age. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us via email to request its deletion.

Sharing Personal Information

We share your Personal Information with third-party service providers to help us operate our business, including payment processing, shipping, data analytics, and advertising.

Behavioral Advertising

We may use your Personal Information to provide personalized advertisements or marketing campaigns that we believe may interest you. This includes remarketing on platforms such as Google, Facebook, and Instagram.

Using Personal Information

We use your Personal Information to:

  • Provide and sell products through our store

  • Process payments and fulfill orders

  • Ship products and facilitate order fulfillment services

  • Communicate with you about orders or support requests

  • Keep you updated on products, promotions, and special offers

Your Rights

If you are a resident of certain jurisdictions, you may have rights regarding your Personal Information, such as:

  • The right to access information we hold about you

  • The right to request corrections or deletion of your information

  • The right to opt out of certain data processing activities

To exercise these rights, please contact us via email.

Contact

For more information about our Privacy Policy, if you have any questions, or if you wish to file a complaint, please contact us via email at support@pawjazz.com

If you are not satisfied with our response, you may file a complaint with the relevant data protection authority in your region.